About the event
What is the Heartbreak to Hope Walk?
The Heartbreak to Hope Walk is a fitness challenge you can complete solo or with a team to help Redkite support kids with cancer and their families.
By walking throughout May, you’ll raise funds that provide counselling, financial assistance, and emergency accommodation for families who must relocate for treatment.
When is the Heartbreak to Hope Walk?
Heartbreak to Hope Walk is open now for registrations and we’re asking you to take part from 1st -31st May 2026.
How does my fundraising help?
Every dollar helps provide counselling, financial assistance, and practical guidance to help families navigate the crisis of a childhood cancer diagnosis.
Fundraising
How do I find sponsors?
The simplest way is to ask.
When you sign up, you’ll receive your own fundraising page where you can add photos, videos, your story, and your goal. Share the link on social media, SMS, or email to invite support.
For Instagram, share your link on Instagram Stories or direct people to the link in your bio.
When can I start fundraising?
You can start fundraising as soon as you register!
Starting early helps; ask family, friends, colleagues, neighbours, clients, anyone you know. People are often more willing to support than you expect.
Where can I get fundraising tips and ideas?
We will send you awesome fundraising tips and tricks throughout the campaign via email so keep a look out for them.
Alternatively, please contact our fundraising team on
Can I run a prize draw to raise funds?
Yes, but rules vary by state. What you can run depends on the prize value and whether you sell tickets or provide free entry with a donation.
Check your state’s lotteries and gaming guidelines. Our team can help; contact community@redkite.org.au or
Do I ask for money before or after I walk?
Start fundraising before May to build momentum and show the impact of your challenge.
You can continue fundraising after completing your 100km to boost your total.
How can someone sponsor me by credit card?
Log in to your fundraising dashboard > click Ask for donations and send the email link to your fundraising page so supporters can donate easily by card.
If you are out and about , donors can also visit www.heartbreaktohopewalk.org.au > click the Sponsor someone button and search for your name. A tax-deductible receipt is sent by email directly to your sponsor.
Does my Profile Page display amounts that sponsors have pledged before I bank the money?
Be sure to remind supporters to complete their pledges!
Why is my fundraising page and my Facebook fundraising page showing two different amounts raised?
Facebook Fundraising syncs with your fundraising page but there might be a delay of up to one day.
If you have any questions, please give us a call on
Can I invite a friend to join me in the challenge?
Yes. When creating your fundraising page, you can invite a friend via email.
If you see an error, it usually means they’re already registered.
You can also send them the link to the website so they can sign up directly.
Donating
Are my online donations secure?
Transactions are SSL‑protected (Secure Socket Layer), and both your information and your sponsor’s details are safely encrypted.
How do I sponsor someone?
Support a friend or family member - click HERE
Find their fundraising page → click Donate → enter your details.
You’ll receive a tax‑deductible receipt by email.
Can my donation be anonymous?
Yes!
During checkout, simply choose whether to display your name and/or donation amount. If you untick these, your gift will appear as Anonymous.
Are donations tax-deductible?
Can I get a new tax receipt?
I am having trouble donating
If you receive an error message, it may mean the card was declined or the payment didn’t process.
Please check:
- Your card number and expiry date
- That your card is valid and has sufficient funds
- Whether the transaction appears on your bank statement
If it still isn’t working, please contact us.
Paying in money
I've been handed cash, how do I add it to my donation page?
Log in to your fundraising dashboard and go to My donations > Add Offline Donation.
You can list family and friends’ names on your timeline and pay in the funds using a credit card. If you need to, you can also issue receipts for the donations.
I've been handed cash, how do I deposit it at the bank and add it to my donation page?
Collect all the cash and cheques and take them to any branch of Westpac. Give us a call for the bank details.
If you have any questions, please give us a call on
Getting started
How do I sign up?
Who can take part?
Anyone! Individuals, workplaces, friends, families - all are welcome.
We do ask that anyone under the age of 18 get permission from a parent or guardian.
Is there an age limit?
Can a team of us take part?
How do I join a team?
I signed up as an individual and would like to create a team.
Log in > click ‘CREATE A TEAM’ (next to my page) > create a team. Easy peasy.
Can I use the Heartbreak to Hope Walk logo?
How can I log my kilometres?
You can track your kms in the My Fitness Activity tab of your fundraising dashboard.
You can connect Fitbit, Garmin, Strava, or Google Fit, or manually enter your distance and date.
Every participant that raises $53 will qualify for a free, limited edition Heartbreak to Hope t-shirt. Be quick – quantities are limited.
About Redkite
What does Redkite do?
For 40 years, Redkite has supported families devastated by childhood cancer.
We provide financial assistance, emotional and mental health support, and practical guidance; because childhood cancer needs more than medicine.
Learn more on our website here.
How does my fundraising make an impact?
Childhood cancer is stressful, disruptive, and expensive for the whole family.
Your fundraising provides emotional support, financial assistance, and professional counselling for childrenand their families as they tackle the trauma and financial burden of childhood cancer.
Website
What tools are available when I log in?
When you log in to your fundraising dashboard, you have access to a set of fundraising tools and downloads. This is your secure fundraising dashboard that only you can see.
- You can set a fundraising goal , add a photo and your story.
- You can send emails and share your page on social media to ask for donations and track your fundraising results.
- You can thank your donors by writing them a personalised thank you email.
- You can create a team and recruit team members by sending emails asking people to join your team.
- You can update any of your event and contact details and even change your password.
- You can accept or delete comments from donors.
What is my Fundraising Page?
Your fundraising page is what supporters see when they search for you.
Add a profile photo (fundraisers with photos raise more!), share your story, and explain why you're walking 100km in May.
Keep your page fresh with photos, videos, and updates - it encourages donors to get involved.
How do people find my Fundraising Page?
Supporters can click “Sponsor someone” on the website and search for your name (or your team).
You can also share your personal link directly by logging in → My Page → email your link, or click the Facebook, Twitter or LinkedIn icons to post it on social.
How do I make changes to my Fundraising Page?
Log in and use the menu items on the top to navigate to the area you would like to update. Most updates can also be made from the main page.
If you have have any other questions, please give us a call on
Policies and legal
Why do I have to agree to the terms and conditions?
It is a requirement of our insurance cover that we have clear policies and to make everyone aware of the health and safety aspects of participating in Heartbreak to Hope Walk.
If you have any questions, please contact us on
What are the Terms and Conditions?
You can find our terms and conditions here.
If you have any questions, please give us a call on
What is Redkite's privacy policy?
You can find Redkite’s privacy policy here.
